Sustainability / Human sustainability

Ensuring human sustainability

We ensure human wellbeing with the best expertise in the Nordics; our efforts for better buildings contribute to people’s health, safety and productivity – including our own employees.

Sustera. Building lifecycle company.

Sustaining the human wellbeing

We spend most of our working and leisure time indoors – in buildings that too often have inadequate conditions. As experts in the field, we understand the importance of healthy buildings in improving the wellbeing of individuals and communities.

Well-designed, built and maintained buildings are safe for their occupants. Moreover, they can improve productivity, reduce stress levels, and enhance overall quality of life.

Wellbeing starts with ourselves

We know that a successful business is built on skilled and thriving staff. That’s why it’s especially important to us that our employees feel good at work, enjoy a safe and equal working environment and are therefore able to serve our customers in the best possible way.

One of the cornerstones of our business is good management, including ethical business conduct and responsibility throughout our value chain. Our unwavering trust in our employees and their willingness to learn and develop is our company’s long-term value proposition. We deliver quality and build trusting relationships with our customers. Our key principles driving our business ethics and our social and environmental performance are described in our Code of Conduct. It was published in 2023 and will be monitored from 2023 onwards.

We expect our business to be financially profitable and stable, which creates the conditions for long-term work for the benefit of our customers, employees and owners. Our growth strategy supports job creation in Sweden and Finland, which also makes us a contributor to social welfare.

Number of staff increased in 2023

At the end of 2023, Sustera had a total of 621 employees. 64% of the employees work in Finland and 36% in Sweden. Approximately 29% of Sustera Group employees are women and 71% are men. The number of employees increased mainly due to acquisitions. In 2023, KnowTek Oy from Finland joined Sustera.


“The freedom to schedule my day as needed requires
self-awareness to avoid overloading myself.
It’s been great for me that there hasn’t been just one task,
but the work has always been diverse and never boring”.

Antti Heimlander,
Department Manager of Inspection Operations,
Inspections & Surveys Business Unit, Sustera Finland.

Human sustainability in numbers – KPIs for 2023

  • +20 eNPS – Staff satisfaction
  • 2.8 TRI – Total ratio of recorded accidents at work
  • 20 – SHE Index
  • 13,5% – Unadjusted gender pay gap
  • 89.8 M€ – Turnover
  • 39.2 M€ – Tax footprint

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