Ensuring human sustainability
We ensure human wellbeing with the best expertise in the Nordics; our efforts for better buildings contribute to people’s health, safety and productivity – including our own employees.

Sustaining the human wellbeing
We spend most of our working and leisure time indoors – in buildings that too often have inadequate conditions. As experts in the field, we understand the importance of healthy buildings in improving the wellbeing of individuals and communities.
Well-designed, built and maintained buildings are safe for their occupants. Moreover, they can improve productivity, reduce stress levels, and enhance overall quality of life.
Wellbeing starts with ourselves
We know that a successful business is built on skilled and thriving staff. That’s why it’s especially important to us that our employees feel good at work, enjoy a safe and equal working environment and are therefore able to serve our customers in the best possible way.
One of the cornerstones of our business is good management, including ethical business conduct and responsibility throughout our value chain. Our unwavering trust in our employees and their willingness to learn and develop is our company’s long-term value proposition. We deliver quality and build trusting relationships with our customers. Our key principles driving our business ethics and our social and environmental performance are described in our Code of Conduct.
Continuous personnel development strengthens the meaning of work and motivates employees to expand their expertise. This is crucial to our operations, as strong professional skills help
employees adapt to the company’s evolving needs and market changes. In 2024, the average training hours per employee were approximately 6.7 hours. Each employee also has an annual development discussion. The purpose of these discussions is to provide feedback on performance, support personal growth, and encourage continuous improvement.
We expect our business to be financially profitable and stable, which creates the conditions for long-term work for the benefit of our customers, employees and owners. Our growth strategy supports job creation in Sweden and Finland, which also makes us a contributor to social welfare.
Number of staff in 2024
At the end of 2024, Sustera had a total of 558 employees. 67% of the employees work in Finland and 33% in Sweden. Approximately 29% of Sustera Group employees are women and 71% are men. In 2024, we did not acquire any new companies; instead, we focused on the brand transition and harmonising our operating practices.
Quote
“The freedom to schedule my day as needed requires
Antti Heimlander,
self-awareness to avoid overloading myself.
It’s been great for me that there hasn’t been just one task,
but the work has always been diverse and never boring”.
Department Manager of Inspection Operations,
Inspections & Surveys Business Unit, Sustera Finland.
Human sustainability in numbers – KPIs for 2024
- -4 eNPS – Staff satisfaction
- 9 pcs – Total ratio of recorded accidents at work
- 42 – SHE Index
- 17% – Unadjusted gender pay gap
- 71.7 M€ – Turnover
- 32.2 M€ – Tax footprint
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